The Appt History Tab displays every booked appointment the customer has booked. This tab will allow the user to see customer booking patters such as preferred appointment times etc.
Information you can view in this tab:
Vin
ApptDate
ApptTime
RoNo
Booked By
Booked For
Team Name
Booked Date
OpCode Description
OpCode
Group Name
Complaint
Comments
DealerMine records every appointment booked, even if it was Deleted, Cancelled or No Show.
A blank RoNo field is a good indication of the appointment being Deleted, Cancelled or No Show.