Enhancements

Resolutions

1. There was an issue where holidays were showing as available to book via Online Scheduling.  This has been resolved 

2. There was an issue where the Lead History screen was not refreshing properly while scrolling, preventing users from reaching the bottom of the list.  This has been resolved. 

3. There was an issue where special order parts were being attached to the wrong branch, when no VIN was present on a customer file.  This has been resolved 

4. There was an issue where the wrong employee name was being populated in text messages.  This has been resolved 

5. There was an issue in the appointment schedule, where if no appointments were made on a specific date, then the advisors schedule blocks would not display, until an appointment was made.  This has been resolved 

6. There was an issue where special order parts tags were duplicating on customer profiles, and VIN’s were not visible to users.  This was being caused by the age of some of the special order parts.  We are now limiting how long the part can be received before we stop presenting them for a call to 60 days. 

7. There was an issue where users were unable to view or change the date in the appointment schedule without their computer freezing.  This was due to a Chrome update that had occurred, and is now resolved 

8. There was an issue for Chrome users, where they were unable to load the Appointment screen, or change to a different day if it did load.  This was due to a piece of code  that did not work with a Chrome update that had occurred.  This has been resolved. 

9. There was an intermittent issue where the BDC Agent Console report was not displaying calls made for some stores.  This has been resolved. 

Resolutions

1. We were recently notified by Dealerbuilt that they were going to begin limiting the size of RO requests to a maximum of 7 days. We have made adjustments in our integration with them to conform with this change. 

2. For CDK, there was an issue when users attempted to change a vehicle from an unknown VIN to  known VIN on an appointment, in that it was not updating in CDK.  We have now removed the ability to do this in Dealermine.