1. Shop Hours

The Schedule tab will control the hours and time slot intervals displayed on the Appointment Schedule. You have the ability to customize your schedule for different hours and intervals based on the day of the week.

• • Select the Store and Branch from the correlating drop downs.

  • Configure shop hours:

• 1. Select a day of the week. The day is defaulted to Sunday.

  2. Time slot Interval defaults to every 15 minutes. To change this, in the Interval column, click on the 15 and enter a new time interval.

  3. Start Time - Enter the shop open time

  4. Close Time - Enter the shop close time

  5. First Appointment Time - Enter the first appointment time slot

  6. Last Appointment Time - Enter the last appointment time slot. Note: regardless of the Advisor schedule, the last appointment displayed on the Appointment Schedule is taken from the Last Appointment Time entered here. 

  7. Open (check if open for business, leave unchecked if closed)

  8. Max Appointments  - It's recommend to leave this at zero. DealerMine automatically calculates the number of appointments to pre-book based on historical data.  Note: If max appts are changed DealerMine cannot accurately reflect the appts per day based on walk in's, no shows etc.

  9. Max Hours - It's recommend to leave this at zero.  DealerMine automatically calculates the number of hours to pre-sell based on the Technicians scheduled to work and also factors how efficient each Technician is using historical data. Technician schedules must be set for this to display accurate data. Note:  If max hours are changed DealerMine cannot accurately reflect the hours to sell per day using the tech hours (schedule, vacations etc). 

  10. Key Drop (check and enter a key drop time which must be 30 minutes less than the First Appointment Time). Note: Key Drop appointments will be the first slot on the Appointment Schedule if activated.

  11. Schedule Waiter - To activate the Waiter Times' grid on the Waiter Time tab, check the Schedule Waiter box.

  12. Evening Appt Stats - check the box and enter the first appt time for the evening, or what your dealership considers to be the evening shift.  The Appt Schedule will break out appts for morning, afternoon and evening accordingly on the side menu under Stats.

NEW - Version 5.5 - Released Sept 3, 2015

Now in shop hours to ensure that the first appt time is greater than the key drop time (if checked off) we will display an Error message if the first appt time is less than the key drop time as this affects the stats that appear on the schedule.