Version 7.5 - 09/29/2017

Service & Sales CRM Enhancements

1. Add Customer/Prospect

Service CRM Enhancements (Beehive only)

1. Access to view Service Followups

Telephony Enhancements (Beehive only)

1. Sound Notifications on Call Queues

2. Pop-up Notification on all incoming calls

Sales CRM Enhancements (Beehive only)

1. Access to view Showroom Followups

   1. Sales Managers can now complete any Followups

   2. Model code is now being displayed in the Worksheet screen

Sales CRM Resolutions

• 1. Workplan - when changing Departments under the Unsolds tab the number of entries due and completed were not reflecting based on the department chosen.  This has been resolved in Silverlight and Beehive.