Vehicles that have an appointment booked for prior to today, where a repair order was not written for it, are considered a No-Show appointment. You can customize the number of days after the appointment is missed, in the “Contact Type Specifications Screen”. If a No-Show is recycled, as long as the appointment is not deleted from the DMS, it will continue to appear based on the recycle code for up to 30 days, at which point, it will be removed from the Call Select Screen. If a No-Show appointment is removed from the DMS it will no longer show up as a No-Show. If it stays in the DMS then DealerMine will ignore the appointment once the appointment reaches 30 days. No-Shows are one of two call types that cannot be turned off. The other call type is “Special Order Parts”.