Enhancements:
Declined Work (MPI) Â - DealerMine is now recognizing and displaying declined work entered in MPI for all dealerships on DealerMine that are using MPI. Declined Work will be included in the recommended Maintenance list on each customer profile for the appropriate vehicle. Declined Work will most commonly be visible on CSI calls, although it will be visible in the Recommended Maintenance list for any Contact Type. I.e. Maintenance, Confirm, No Show etc.
Appointment Schedule - We are now displaying the maximum per Transportation type in the Legend. This will help to prevent overbooking per Transportation type. I.e. 10 Shuttles per day, 6 Loaners per day.
Appointment Schedule - We are now displaying Key Drop appointments in the List View.
Search - We have added the option to "Omit imported customer records" when searching.
Maintenance Configuration - Opcode Utilization has been added to this setup screen to allow you quick access to link frequently used opcodes to any maintenance group. This screen mimics the traditional Opcode Utilization Report and was created to save you time and make it easy to ensure proper opcodes are linked. Â
Search - All merged files will now auto expand and be displayed automatically in the Search screen without having to click the (+) sign. Â
Resolutions:
CWI - (ARKONA Only)When selecting anything other than "C": i.e. "W" or "I", the system was defaulting back to customer pay. This issue has been resolved.
The column Provider Email populates the EmplEmail merge field in Letter templates, and it populates UserEmailAddress merge field in Email templates. User Email Signature populates the UserEmailSignature merge field for LETTERS only .
The Service History tab’s Required Maintenance popup screen previously displayed Description and Selling Lines merged. The Maintenance Schedule box was also difficult to read. With this release, the issue has been fixed.
Technician Setup - Exceptions/Vacations can now be entered and saved for any Technician.Â