DealerMine is excited to announce to our clients Telephony, which has been designed to give our dealerships yet another opportunity to increase productivity, generate revenue and build relationships. Telephony offers various products to improve outbound calling as well as inbound call handling.
What dealerships can benefit from Telephony?
Dealerships with a high volume of inbound calls
Dealerships with a sizable number of maintenance contacts on Call Select
Dealerships looking for a faster way to handle inbound calls and improve the customer experience
Dealerships interested in call recordings being accessible in Contact History for review
Call reporting per user tracking number of calls made, durations, total time etc.
Our Call Log tab makes managing all recorded calls fast and easy
Telephony