Service & Showroom CRM
Enhancements
Service CRM
Enhancements
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Showroom CRM
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Desking
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Telephony
Enhancements
 eService
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  Reports
Resolutions
Fetch
 Enhancements
Service & Showroom CRM
Resolutions
In the Traffic Log tab we have removed the sub tab "Worksheet Log" as this tab is no longer needed.
When sending a Test email from the Email Template screen users were getting an error message. This has been fixed and is working correctly.
We have change the Audio Player on the Call Log tab for Telephony users, now you can click on the play icon and it will play from start to finish without any stops in the audio.
There was an issue where users were going into the Customer Information screen and they were getting an error message and the Contact Types tab was not loading. This is now fixed and working correctly.
There was an intermit issue where users were not able to Delete or Update a "No Show". This has been fixed and is now working correctly.
For better viewing when in the Work Plan the Booked By and Employee column has been moved and is now located before the Comments column.