Version 6.4 - 08/04/16

Service & Showroom CRM

Enhancements

1. Webinars (max participants)

Service CRM

Enhancements

1. Copying a Maintenance Group

2. Service Followups can now be reassigned to any Service BDC, Service/Sales BDC or BDC Manager.

Showroom CRM

 Enhancements

1. Linking an Internet Lead for Showroom

   1. Date Range for Desk Log

2. AAX / vAuto Trade Integration

3. Worksheet disclaimer now offers an unlimited number of alphanumeric characters

Desking

 Enhancements

1. Interior Colors

2. Desking Options

3. Expose Tax Rates

   1. Expired Icon in Rate popup

Telephony

Enhancements

1. Inbound Setup

   1. Inbound Assist

   2. Make Busy Reasons

   3. Default Location

Service & Showroom CRM

Resolutions

1. When in Showroom Configuration > Worksheet Flow a user can now enter in an unlimited amount of characters for the Worksheet Disclaimer.

2. When a customer booked an appointment through eService for a AM appointment it was changing it to a PM appointment.  This has been fixed and is working correctly.

3. There were some intermittent punctuation issues when printing letters with provinces or hyphenated names.  This has been resolved.