Email Hist

Email history tracks all email to and from the customer to your DealerMine email account. 

If an email is bounced, the user can extract information from any bounced email. From the Email tab, select bounced email from the inbox, and right click. Select View Customer Profile, this action forwards the user to the search screen with the email address and email list populated to find a match in the database. If a match is found or a new customer file is created, the email history is updated showing the email in the Inbox under Email History.