When a customer does an online inquiry to a Dealership's advertisement, the request funnels through to the Leads tab > New Leads in DealerMine.Â
Only a Sales Manager should have full access to the Leads tab. The Sales Manager will see all Leads on the tab and can reassign inquiries accordingly. A Salesperson can only view Leads assigned to them. Â We do have some setup options to round robin leads, assign sources to specific Salespeople or leave lead sources unassigned to be looked after on a first come first serve basis.