Version 5.8 - 12/10/2015

Fetch

 Enhancements

1. New Fetch Field "Repeat Buyer"

2. Campaign Stats (unsubscribe removed)

3. Unsubscribes Suggested Query

Showroom CRM

 Enhancements  

1. Customer Value Equity (ERA Dealerships Only)

2. Customer Value Traffic Log (ERA Dealerships Only)

3. Unsold Automated Workflow

4. Traffic Stats - Trades Entered and Trades Accepted

5. Sold Flag indicator in Inventory

6. Floor Traffic Peak Times (traffic stats)

7. Floor Traffic added to Traffic Types

8. Sales Types (NUO)

9. All Guests tab renamed to be Desk Log

10. Traffic Log filters (Trade, No Status)

11. Customer Value on Profile Screen

12. Sales Merge is now a Media source instead of Traffic Type

    1. Pending Guests tab optional

13. Appraisals tab renamed to be Appraisal Log

14. Desk Log - new quick view added for "Last Month"

15. Unsold Traffic - removed from Traffic Log

Note: Some users based on Role Type may see a "Desking" action button or a new Worksheet entry screen.  We are in the process of enhancing our product and adding a new Desking tool and some features got partially published out on today's release.  Please ignore these as we will be publishing out a new version today to remove them.  Stay tuned for more exciting Showroom features coming in the New Year!!

Reports

Enhancements

1. Fetch ROI report

2. Contact Analysis 4.7 & 4.8

3. Sales Cycle reports (All Traffic & Floor Traffic)

Service & Showroom CRM

Resolutions

• 1. Service Appts that are updated will now keep the original "Booked For" user and not change to the user updating the appointment if the Store/Branch has "Always use Booked By as Booked For" turned on in Appointment Schedule - Store Specifications.

  2. There was an intermittent issue when adding an email address to a customer's file, and it was not saving.  This has been resolved.

  3. There was an intermitted issue where a user was unable to update Batch Letter specs.  This is now fixed and working correctly.

  4. The Level 2 Confirms were presenting on the Call Select screen too soon according to the info in Contact Selections, this has been addressed and is fixed.

  5. When a customer file has a vin that begins with "unknown" and it does not have a corresponding open appointment it will be removed after the nightly download.  If there is a corresponding open appointment it will remain on the file until the RO is closed and the nightly download has ran.

  6. eService appointments were not moving to the Confirmed tab and were remaining as "Unconfirmed" on the Unconfirmed tab.  This is fixed.

1. Our Batch ROI reports are now including all Marketing Campaigns, as well as Maintenance. 

2. There was an intermittent issue with previewing surveys, where the survey would not always appear to be previewed.  This has been resolved.

3. There was a intermittent issue for ADP user where the Customer Name was not pushing to the DMS (ADP) correctly.  This has been resolved.