The latest version released to production, 1.0.10 includes the following enhancements and resolutions to issues that came up since the last release.
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Enhancements:
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Within the Customer Information screen - Contact Methods (Customer Specific) - A reason code is no longer required when modifying the customers contact preferences. The system will assume it's "Modified Contact Methods" and enter this in the Turn Off History tab along with any comments you enter.
In the Contact Types (VIN Specific) we have added the VIN and license plate number under the year, make and model. Â We have also added a grey bar to cover the check marks when a vehicle is flagged as "Does Not Own", indicating you cannot modify the Contact Types on a vehicle that the customer no longer owns.Â
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Resolutions:
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There was an intermittent issue causing the screen to freeze when recycling the last customer on your contact list. This would happen on recycling, emailing or sending a letter to the last contact.  This issue has been resolved.
There was also an error happening when attempting to survey a CSI customer during the Recycle. This issue has been resolved.