Service Menus

Benefits of using Service Menus combined with DealerMine Maintenance Schedules

- Ensure that maintenance is presented every time to every customer...at every mileage interval
- Deliver consistent recommendations to customers including factory and dealership recommendations
- Use visual aids when required (pictures and videos)
- To take advantage of service history and remove services if they were previously recommended
- Integrate the videos and images directly into DealerMine Email templates
- Be able to use our declined/deferred service within DealerMIne with the Service menus recommendations

- Choose Store/Branch
- Enter URL provided for service menus setup
- Choose Makes
- Link up Factory services to any existing maintenance groups, then check off the box to activate.
- Default will be DealerMine pricing to display, having the option of displaying Factory pricing.
- Pricing is only a visual aid displayed in the recommended popup and the enhanced book appointment form, but pricing is NOT pushed to DMS.
- Hit Save when done.

Service Menus Integration (add-on product)

Dealerships can now seamlessly integrate with Service Menus. (an add on product) Service Menus allows your dealership full access to view factory recommendations for all vehicles, based on Year, Make, Model, Trim and Mileage. The beauty of this integration will present consistent, trustworthy factory recommendations in DealerMine, blended with our dealership recommendations, while cross referencing service history validating that the services are indeed due. Bringing the best of both worlds together will deliver a better experience to our end users and the customers being contacted for maintenance. (all inbound and outbound contacts)

Factory Recommendations visible in DealerMine - "Due Today"

All minimum factory recommendations will be displayed in the "Due Today" section of maintenance recommendations.
Minimum factory recommendations should be linked to a DealerMine maintenance group and activated in the Service Menus setup screen.
Factory Recommendations are flagged with a manufacturer logo (Ie. Toyota, Chrysler Ford etc.) and Dealer Recommendations are flagged with a DealerMine logo.
Displayed to the right of the Maintenance Schedule name may be the vehicle's Trim Variation. Service Menus uses the Trim to ensure the proper factory recommendations are displaying, so it's important for the Appointment Coordinator to select the proper trim.

At times you will see a broken link icon to the right of a recommended factory service. This is indicating that the factory recommendation has not yet been linked to a maintenance group in DealerMine, therefore there are no opcodes associated with this service. *Any user that has access to the Maintenance Configuration screen can click the link and be directed to the Service Menus setup screen. From there the factory service can be linked to a maintenance group and activated.

2. Recommended Maintenance Popup

The recommended pop up at times (depending on the service) may contain an image, providing a visual of the factory recommendation.
Click the image or the maintenance name shown in blue to view more information. (at times a video is also available)
If Liqqid Pricing is configured in the Pricing Workflow in Maintenance Configuration > Descriptions/Pricing, then you may see the Liqqid price associated with this particular factory recommendation.
Advisors can no longer click on Accept/Decline in Liqqid to push that information back into DealerMine. Since improving our integration all services must be accepted/declined in DealerMine.