Unsold Follow-up Calls are system generated based on the Unsold Schedule that has been setup in the “Showroom Custom” specifications screen in the BDC Unsold Tab. Similar to After the Sales Follow-up Schedules you can setup as many schedules as you can think of. For example, you might want to contact your prospects 24 hours after leaving your showroom floor. The system will look at the prospect traffic log entries, and once they have exceeded the 24 hour mark, will appear on the Call Select Screen for a call. On these calls, your goal is to look for an objection as to why the prospect did not elect to buy, or book an appointment for the prospect to come back for another visit with the salesperson. Objections are sent to the Sales Manager’s traffic log. Unsold Calls can be turned off, and they follow the Recycle Day’s logic. Schedules can be setup to expire. In the example above if you set up the schedule to expire after 48 hours then the call will drop from the Call Select Screen after 48 hours from the traffic entry date. You can also prevent Unsold Follow-up schedules from showing up on the Call Select Screen, if there is an appointment booked for that prospect within the Showroom Application.